Enhancing Interpersonal Skills

There will be 5 sub-topics to help the participants understand themselves better, which will lead to better interpersonal understanding and relationship building among people in the organization.

Dynamics of Working Relationships:

This talk is about understanding the various levels of relationships within the working environment and the beliefs, attitudes and behaviour that are linked with these relationships. The Learning objectives include:

  • Defining the different levels of relationships
  • Exploring and understanding the constantly changing environment impacting on the interaction within the organization
  • Learning about transactional analysis through identifying intrapsychic understanding and interpersonal behaviour

Games People Play:

This talk helps identify a variety of psychological games that people engage in daily life that lead to negative emotions and ways in which people take charge of their lives and end these games. The Learning objectives include:

  • Defining some psychological games people play
  • Identifying various work related situations where games encourage negative emotions that prevent effective results at work
  • Learning ways to prevent games and enhance work capability

Perception in Interpersonal Development:

This talk is about perceptual development and how perceptions lead to misunderstandings and miscommunication. Here we will explore and understand more about how a person relates to another based on the clarity of perception in interpersonal development.strong>The Learning objectives include:

  • Understand perceptual development and how perceptions lead to
    misunderstandings and miscommunication
  • Sharpening the perceptual skills and understanding of the self and others through communication.

Windows to Interpersonal Relationship:

This talk would discuss about the Johari Window which explores the communication process at two levels: the overt level (what is actually said) and the covert or hidden level (what is actually meant).The Learning objectives include:

  • Defining the different Windows in the Johari Window
  • Understanding depth in interpersonal relationships according to how open the window is.

Enhancing Resilience in Personal Styles and Strengths:

This talk would help to understand the need to enhance personal resilience in times of difficulty through identifying negative thoughts and perceptions and changing them to positive ones. It is also about looking for the opportunities and realizing the possibilities that build hope and strength. The Learning objectives include:

  • Defining Personal Styles and Resiliency
  • Changing unconscious negative perceptions into conscious positive ones
  • Building confidence that leads to being resilient in different situations.